In an earlier blog post we discussed the benefits of custom software to help businesses establish a
competitive edge. Yet designing, testing, installing and training can be a significant battle for the team
Organizations quite often conclude that their in-house development team is either already overworked
or that they don’t have the necessary skills required to complete the project. Coders and app developers
have specialties, generally in different languages like HTML, Java Script, C++ — the list goes on. If the
new system calls for Python and that’s not in the programmers’ wheelhouse, you’ll likely outsource the
Outsourcing in the US likely means the computer language is the primary concern. Outsourcing offshore,
however, will invariably add a few layers of complexity to the project, including the spoken and written
language. Having your team work in different development languages is one thing. Having them try to
understand a second language and envelope that into the system may be the breaking point for a
When folks from the northeast move to southern states, they often found themselves having a hard
time understanding the accent, especially in the deep south. Are they hearing a foreign language? Even
those with a rather well-developed ear, who’ve traveled extensively ask people to repeat themselves.
There are so many English dialects that misunderstandings occur regularly. Accents among Americans
are difficult enough but add accents of English speakers from across the globe and it’s likely that the
work to decipher meaning can confound situations. Non-native speakers often slip into the sentence
structure of their native language and confuse inferences due to colloquial speech and slang that
dominate today’s communication style.
A friend of one of our co-workers lives in Poland. His Facebook feed recently had a cute picture of a child
and a description written in Polish. Not speaking Polish himself, he decided to use one of the many
translation apps available. Apparently, the way it was translated made our colleague shudder that his
Polish friend was speaking so negatively about his son…
Of course, when asked directly, the translation software had not interpreted the comment correctly.
Imagine a situation like that when teams are trying to work on projects as complex as a software system.
It’s not enough to outsource to an English-speaking team. Communication among those working on the
project can make or break its success, so consider the clarity of working with an astute team here on US
soil. Don’t let any part of your system get lost in translation.
Hiring programmers a world away has long been a desperate option for those looking to fill their need for tech talent. The argument was simply that American programmers weren’t available or affordable, and going off-shore promised lower costs and a tech team who worked while you slept.
Over time, American C-suites learned that there were hidden costs to the overseas solution. The time zone differential left small windows for communication and problem-solving. And English fluency, together with other cultural understandings, have grown from “nice-to-haves” to essential factors. These ‘soft’ attributes had a major impact on internal project management.
Such real-world lessons now collide with a growing concern of American jobs versus foreign jobs, and the real possibility that bad actors could comprise your offshore team and compromise your software integrity.
Indeed, when offshoring one loses certain control of the project which frequently translates into losing control of the money spent on that project; some companies spend millions without reaching a satisfactory solution. We’ve all heard those nightmares.
While acknowledging the cost savings companies cite for offshoring entire IT departments, what about the occasional, but necessary project updates, system and deliverable alignments that in-house software development teams inevitably face?
Because hiring a full-time developer — or team — requires an extended search, considerable overhead and the moral fiber (or lack thereof) to eliminate staff when the project is complete, companies look to what seems to be the easier and cost-sensitive solution of outsourcing via offshoring.
The alternative is onshore outsourcing. Assembling a stateside team to support and solve urgent software solutions invites creative collaboration, assures accessible control and eliminates the angst that comes with the “long-term commitment” of a new employee.
At PS Solutions, we thrive on providing creative onshore solutions for companies hitting roadblocks with their technology. We assign skilled developers to work onsite with in-house teams, or offsite but easily accessible. Either way, you meet the designers and developers working on your project; you can see the progress they are making and engage as frequently as you like. You’re in control.
Our capacity to scale, staff and site solutions according to client projects is what distinguishes PS Solutions. We match talent to task and temperament to team, assuring project needs and corporate culture are equally considered.
The result is ten years of satisfied clients who have avoided or at least augmented the offshore approach. For major corporations or mid-sized companies alike, onshoring is a welcome alternative to the overseas and often over budget offshore solution.
Altoona Development Center
1601 Eleventh Avenue
Altoona, PA, 16601
Pittsburgh Development Center
1500 Ardmore Boulevard
Pittsburgh, PA, 15221
Wilmington Development Center
2109 Capital Drive
Wilmington, NC, 28405